I've been overcharged...
I've been overcharged...
Out of context: Reply #2
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Damn thats a big mistake. Technically the responsibility is yours. But who knows if you get on the phone with a rep and the rep is cool maybe you could work out like 9 months free as a compromise to messin up and maintain some customer loyalty and all that. The nine would only cost them 450 instead of over 3k. Of course I have no idea the right tact to begin that conversation.