Client stole my pitch

Out of context: Reply #52

  • Started
  • Last post
  • 55 Responses
  • formed0

    What are you calling "methodology"? That's the key, in this case, imho. To me, that's about a process, an approach to a solution, etc.

    it is not about the actual design or what the end product will be.

    Not really a way to protect yourself, you just have to feel each client out. I've spent tons of time educating, explaining how each step of the process will go, only to have the client jump to someone else that is cheaper once they feel comfortable.

    But you can only do so much. Until the contract is signed (and even then, it is only the first step) and the deposit is cashed and cleared it is all still just a discussion, not a real project.

    Advice - I'd ask them to explain what/why and explain how you spent time developing your "methodology" and that it is not something you wish to give to the competition, particularly when they are going to get the job and you aren't.
    BUT I'd keep my head up and explain you would like to keep an open dialogue for future projects. Never burn bridges you don't need to, they could recommend you to someone else later on.

    (I am not a fan of this vindictive approach. It is not professional, nor is it good for the creative professions in general. Imho, it screams of desperation and little business experience. Pissing people off will come back to bite you. Be confident, learn what you can and move on.)

    • some clients see "methodology" as "sales pitch" others see it as "free info"vaxorcist

View thread