Clients from HELL

Out of context: Reply #13

  • Started
  • Last post
  • 58 Responses
  • monospaced0

    Had a client recently who gave me little-to-no input/content/background after asking me to develop a small print advertisement for their company. I did my research and presented multiple directions for the ad, complete with headline and body copy I wrote from what I had gathered on their site. After viewing these, the client told me I had the wrong angle and then proceeded to write their own copy inspired by my work. No biggie. They then tell me to change out my image choices for something lame they wanted to do (within my design, and inspired by my concepts). Long story short, the ad they received was exactly what they asked for.

    Here's the kicker. They argued that I should not be paid because in the end the ad was their copy, their headlines, their image; they argued that since my original 15 options weren't used that they didn't have to compensate me. I could not believe I had to explain that they hired me to work on their ad for two days and that, despite their art direction, I still designed for over 20 hours. That was hell.

    monospaced 0Permalink
    UpvoteDownvote
    Flag
    • no contract?VikingKingEleven
    • did they assume that there was no need to pay you at least as a production artist?randommail
    • Every was settled and I was paid after a conversation and a look at the contract. They just didn't "get it" at first.monospaced
    • I was "production" for their ad, after a solid 20 hours of design that lead up to it. It is still me designing it.monospaced
    • 15 OPTIONS?!!!ninitaz
    • You should ask them if they would do the same thing to anyone in another profession.Jaline
    • Like if they would do that to a baker who made a cake (with their direction) for a wedding...Jaline
    • I did, Jaline, and it backfired. They saw it as a rude comparison, but in the end we worked it out.monospaced
    • 15 options: various headlines I used, various color options. They were revisions on far fewer directions.monospaced
    • a dime a dozenSeriousFreelancing
    Show [[ numHiddenNotes ]] more notesAdd Note
    SaveCancel

View thread