payment expecations.. too late?
Out of context: Reply #42
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- riotmachine0
you said you emailed him twice.
i have the same problem with almost all of my clients, big and small - they all want the work now and try to pay as far down the line as possible.
now, i have found that phone is a little more personal than email. and when it comes to money, people in general tend to disregard email notices. NEVER email invoices with talking with the recipient ahead of time, and then phone back a day later to confirm receipt. This method will curb all and any excuse the client has. When 30 days 'due on receipt' is up, call them up and inform them that their payment is over due.
I have a policy of charging interest like any other billing company has. Attach something onto the bottom of your invoices and remind the client when you phone them.
Since adopting this procedure, i have probably had one or two late payers this years.