Help Canada not get screwed by our ISPs

Out of context: Reply #25

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  • Julesvm0

    got this from my ISP yesterday.

    :(

    Usage Based Billing-UBB

    As some of you know, the CRTC recently rendered a decision forcing all independent DSL and Cable Internet providers to substantially match incumbent (like Bell) usage rate caps. This will influence all of our internet service packages eventually, but DSL residential customers in Ontario and Quebec first, as of March 1. Along with you, we are not pleased with this, and our view is more fully expressed in our press release which you can find here: http://www.teksavvynews.com/

    From March 1 on, users of the up to 5 Mbps packages in Ontario can expect a usage cap of 25GB (60GB in Quebec), substantially down from the 200GB or unlimited deals TekSavvy was able to offer before the CRTC's decision to impose usage based billing. Users who were on unlimited package rates will be returned to $31.95 capped rates although larger blocks of bandwidth can be purchased.*

    In order to facilitate this transition we have constructed a new easy-to-navigate portal at https://myworld.teksavvy.com where our customers can choose from the amended and new packages.
    The details of our new rate plans and charges can be found there. You will be able to register using the account information found at the end of this email. More on the portal below. In addition, in order to accommodate these changes, we have amended our Terms of Service, primarily regarding implementation. The amended Terms form part of your Agreement with TekSavvy and can be viewed at https://secure.teksavvy.com/en/t….

    Please note if you do not choose a new service before March 1, 2011, your existing package will be transitioned into an amended package. Existing packages and the ones they will be replaced with in each case can be found at http://teksavvy.com/en/faq-ubb_o… for Ontario and http://teksavvy.com/en/faq-ubb_q… for Quebec.

    Content and data like Netflix, YouTube, IPTV, large file downloads or other streaming services can consume large amounts of bandwidth and place your cap limits in jeopardy very quickly. We encourage you to monitor your usage carefully, as the CRTC has imposed a very high overage rate, above your new monthly limit, of $1.90 per gigabyte ($2.35 per gigabyte in Quebec).

    The CRTC did however provide an option for insurance usage blocks at $4.75 per 40GB block per month, which can be purchased if you want to reduce your cost for use above 25GB (60GB in Quebec).

    Ontario and Quebec up to 5 Mbps users with a monthly limit of 25GB and 60GB respectively:

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