Estimating retainer fee
Out of context: Reply #6
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- vaxorcist0
I've worked at agencies who had retainer clients... some were great, becoming like a cool relative, some were crazy, becoming like a bad marriage.... and yes, after a while you may know each other waaaay too well.....
So, early interactions, including estimates and how exactly they respond to bids and negotiation can tell you how they will be later....
Also, clearly spelling out relationship rules can be important to control the expected availability of our time.... for example, do NOT call all the phone extensions in an office one after another if the first one doesn't answer because we are in a meeting.... you could hear that in the meeting and everyone knew who was calling, quite funny but a bit desperate sounding too....
The Blocks of time idea may be a really good one, also I've heard of some shops who say will give you a discount on the last x hours of time if client has met deadlines for materials to be delivered up to that point...gives them an incentive to finish that goddamn about us text...