define "finished" ....

Out of context: Reply #7

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  • monospaced0

    I guess it's all in the process, setting expectations and most importantly, project milestones.. Having them sign off on concepts, then approve and finalize a direction...these are steps toward completion. If at the end they are unhappy with the finished product, you can remind them that in fact you executed to their approved specifications at each milestone. The project is done at this point. It's good to anticipate more than one "final" because, the fact is, most projects end up doing this and experience helps you incorporate it into the overall expected workflow. That's all I've got to say on the matter (for now).

    • I actually wrote this without reading the above in detail. Glad to see we're all on the same page.monospaced
    • doesn't hurt to reinforce with better writing!airey

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