Costs/charging
Out of context: Reply #23
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- boobs0
I think a good rule of thumb is to just altogether stop agreeing to business terms over the phone.
Because one always forgets something. You should always phrase things like "I want to do this for as low a price as I can. But I can't do a thing without talking to my bookkeeper. Let me talk to her, and I'll send you an email outlining the necessary charges."
Don't agree to terms over the phone. Don't give "ballpark" quotes. When it gets to that point, say, "Alright, well, I'll have to work out a quote sheet on this. I'll send it by email in about an hour." That way you have a few minutes to think the situation through clearly. Then phone them as you email the quote, so you can explain it, line by line, if need be.
The worst situation to be in is to agree to something over the phone. Because that can always lead to disagreements later. Even if everyone's intentions are good.
Do the money stuff in writing.
- very good advice I could have used in the past.. learned the hard way...vaxorcist