source files!
Out of context: Reply #21
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- noneck0
There's been some good advice here so far, the biggest question is what was in the agreement that they signed. If you're in this spot, chances are you don't have an agreement, or the agreement isn't thorough enough. If that's the case, learn quickly. There are some great creative agreements out there that you can quickly appropriate.
The client probably wants source files so that they can get someone to make changes to the artwork if you disappear a week after the project is complete. It's probably happened to them already. While I don't typically give out source files, I've also learned that it's an ineffectual way to build repeat business.
One other thing. When the client asks for something, the quickest way to make things difficult for everyone is to say "No." People hate dead ends, so you should always provide a course of further action. Instead of just telling them a million reasons why you don't feel like you should have to give up the artwork, offer them a way to get what they want. "Source files? I don't normally provide them, my clients really don't have a need for them, or the tools or know-how to work with them. But we could amend the original contract to provide you with the source files for an additional $1200." (or whatever number you like).