Working for Free?

Out of context: Reply #14

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  • mydo0

    When reading this I was hoping you didn't send that email!

    I've sent emails like that in the past and all that happens is I end up really stressed and one less client. Or a continuing client that doesn't trust you any more.

    The issue was really that you made the change and then told him the cost, he doesn't have the option to turn you down, or negotiate. Which means if he does or doesn't pay you, he now feels wrong.

    Ask him if he had a good weekend, Anything good happen? Tell him you were pretty busy, but not to worry about the money, then ask if there is anything else you can help him with.

    Then he'll feel like he got the good deal, you care, and he owes you a favour of passing some more business your way.

    Then double your quote a few months down the line.

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