MediaTemple / hosting
Out of context: Reply #9
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Re: Webfaction, I've used them for about two years and I love the support. If you're a person who's mainly developing / experimenting, they're great. They give you the opportunity to install whatever you like and the support staff are often willing to help beyond the call of duty.
Despite the amazing support, I eventually had to admit that the network latency isn't great for the UK (servers are based in Texas). Also, I think drawbacks to shared hosting can eventually come to the fore - and the 'noisy neighbour' problem (other users, using resources erratically) can also negatively affect performance.
Bearing this in mind, I recently signed up with Linode, who have a bunch of servers in London. They've been great. After being with Webfaction I'm now happier with the command line, so sorting out the server hasn't been as much of a challenge as it could have been .. and they have a huge library of decent documentation for most system-admin tasks. Linode also has the simplest backup solution a person could hope for.