Virgin Media

Out of context: Reply #8

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  • whatthefunk0

    Every time I deal with a company like this I keep a log of the times called, time spent on the phone, the name and employee number the of the people. When shit goes wrong, which it always does, it helps to be able to repeat all this info to them when asking for a free month of service. It works, I tell them - "with all the work I've had to do to get this service correct I feel like I should be put on the payroll" it works every time.

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