client wants files-argh
client wants files-argh
Out of context: Reply #42
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- airey0
people here seem to forget that we're a service industry and a lot of the strong 'no ways' come from designers that are working for people not themselves.
it's a grey area and blows if the client asks for files but you're a service. give them a clean and easy service and they or referrals will come your way. make their life harder than it needs to be and you'll have a folio full of single job clients.
at least though, charge a file supply fee for release and dvd burn. it doesn't need to be huge but enough so that it makes a point.
- Last time I checked the services offered didn't include getting raped by the clientukit
- really? in the 16 years i've been doing this that was always an inclusion!airey
- I have to disagree with you, airey, I'm afraid. A client that asks for your work to give it to friends is not coming back.Corvo2
- I don't agree with you on this, airey.Corvo2