whiy is it

Out of context: Reply #9

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  • BuddhaHat0

    Unless your hourly rate is extremely low they're always horrified at the cost, and assume it means that you're available to address even their tiniest of complaints at all times of the day.

    My boss is actually looking at implementing rates where the customer pays double-time to get something done same-day or looked at immediately, if they bill less than say 2-4 hours a month. Why should these pratts that give us almost no business demand our immediate attention?

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