Client revisions?
Out of context: Reply #7
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Use examples if you can. Some people need to be explained things like kids.
For example..., many people think they can just get your files after weeks of hard work.
But when people go to restaurants, do they expect the Chef to give them their recipes, and knowledge obtained through education, experience and sacrifices?or, in case of revisions, content, documents required from the clients to start a project... Tell them it's like a construction. You need to know how much content you need in order to plan something, other wise... Would someone tell the architects after all the building has been finished... "I don't like it. Please add 6 balconies here, and there"... The architect would be like... "well we should have known this before... there's not enough structure and weight to add balconies... and balconies need to be held from the main structure... they can't just be inserted"
With revisions... simple, make it clear from the start. Every business and indudtry has it's limits, and nobody will keep working for free until somebody is satisfied. The logic behind economics would fall apart... Say, it's 4,000 bucks for this project. If they want more revisions... then You should say, that the requests would fit a 6,000 budget. Say it was budgeted at 4,000 for a reason. Or offer, a hourly rate.
Reason with them if they would expect to be handed 20 dishes at a restaurant until the saltiness and juiciness of the dish is right?I myself tend to blame this problems on the lack of communication between the client and the designer. I am a strong believer that A designer should talk to them clearly from the beginning regarding from......colours (pantone or just full colour) and the differences there's between inks and shit and que accuracy expected..., to how the work flow works and how this business works.