Deposits, clients and renigs.
Deposits, clients and renigs.
Out of context: Reply #12
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Make SURE you have a contract that states deposits / payment for work is non-refundable. Also, PayPal sucks in these situations!
Get an authorize.net account. That way you're dealing with a chargeback dispute in the future, and not a PayPal "resolution". As long as you have a refund policy on your web site, winning a chargeback is MUCH easier than winning a PayPal resolution.
*Shameless plug* use something like Cashboard - http://www.getcashboard.com which can accept Auth.net payments.
We'll also be putting standard refund policies into place pretty soon to kill these problems before they arise.
Good luck with this one :/