Apple's Reputation
Out of context: Reply #143
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- barbtastic0
it didn't die at all, the backlight just kept going dim, while i had it in for that, i asked them to replace the bottom case, it was warped a little above the release latch...
they called me monday to let me know it was readt, but when i got there, the case wasn't fixed and some dope came out all apoligizey and promised it'd be done "first thing" tues morning... so around 2pm yesterday, i called since i hadn't heard anything, and some other dope told me to come in and pick it up.
it was still being fixed as they had damaged the backlight on the keyboard. i was there for 2 hours of "just 10 more minutes!" when i decided to go across the way for a drink.
when i came back an hour later it was the same shit, so i simply told the manage that the bs of them keeping it a whole week, starting the repair the day before it was supposed to be done, then having me come out there 2 days in a row to go home with nothing was unacceptable. i used my evil face.