Apple's Reputation
Apple's Reputation
Out of context: Reply #41
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I was at a genius bar a few days ago with 4 others who made appointment. They guy was helping the 4 of us at the same time and this guy walks in and starts giving the genius attitude cause he wants help for his iPod and didn't understand the concept of making appointments. So is apple giving him crappy customer service by refusing help him unless he made an appointment like the rest of us? not defending apple here, but its not their fault all the time.