MacBook Pro/Superdrive Problem
MacBook Pro/Superdrive Problem
Out of context: Reply #10
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- ribit0
I've had a few repairs due to sillage/drops, so I'm getting good at it...
Its been both on phone to Applecare and at the Apple Store in London... I always make sure that I'm getting a quote 'to find/fix all damage from spillage/drop and get to them to confirm I wont be charged again because of the spillage/drop...but its all verbal... and yes you might be too late now. Maybe you can ask to talk to a senior customer service person and insist that they should have done the right Apple procedure the first time, to check the laptop properly for all related damage?