call centers 101
call centers 101
Out of context: Reply #10
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- OSFA0
thanks jsk, but there has to be more than just that... I've asked for supervisors and after I mention I would hold until they get out of their meeting I'm told they will disconnect the call because they have to keep the lines open. And I am not just talking about health insurance now...
How do you reach a supervisor or manager directly? Most of the times they are the ones that will take care of the issue in 2 minutes, but you never get to talk to them...