New PC - DELL?

Out of context: Reply #6

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  • luo0

    id stay away from dell if i were you-as mentioned previously their customer support is terrible. my laptop broke down 3weeks before all my deadlines for my final year in college-took about two hours to explain to the person on the phone that wat was wrong with my laptop was not fixable over the phone-and i was talked to like an idot who knew nothing about computers-dell collected the laptop to "repair" it, got it back and a day later the exact same problem occured again-i was charge 700€ for the repair(apparently the problem wasnt covered under insurance which i hav been payin them for)-demanded a refund and they woulnd budge. sorry about the rant but they make me so made! safe to say i wont be buying a dell again! :P

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