saturdaze~~~—-_
Out of context: Reply #106
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So about the dickering with dell,
It paid off.
After politely waiting and stating my case, I was was treated beyond nicely
I informed the woman on the phone, May, that the 20" monitor I was interested in was priced @ $344.17 2 days ago and was now priced @ 367.20.
If they would honor the $344.17 price, I would place the order now.
So after being put on hold for 2 minutes I was told my quote was being prepared and put on hold for another 5 minutes.
I was polite, happy and cheerful the entire time.
May came back on the phone and told me that my monitor price would be $342.65 (-24.95), shipping would be free(-9.95), the 3yr warranty would be increased to 5yr(-49), and I would receive the soundbar attachment free as well(-29).
In total, a savings of $115 between discounts & upgrades just for using the phone to place my order.