Client wants work files
Out of context: Reply #16
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- cram0
this sort of thing makes me crazy really. the client should know better. why do they think they should get the source? if you buy photoshop, you get a working program, no way you will ever get the source code.
well, if it is an html site, they already have all the source they need to support the site. the images are working images, duh. they don't need the source for that. if it is a flash site, it is reasonable that they may want to update some text and not have to pay and wait on you every time. is there a way you could make this easy for them? load text that might change often from text files or something?
i have given clients source files before, there are good reasons to do so. if you do however, two things:
1. they should have paid in full for original job.
2. make them sign a release form stating that the files are only to be used in support of the site you built. they will be charged a licensing fee for each additional usage. make it look like a standard thing and they won't be offended.