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Out of context: Reply #10
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- mayo0
they wanted postcards for a big weekend sale/event mailed out to clients at least 2 weeks ahead, but didn't finalize copy until the saturday two weeks before (yes, she sent me an approval on saturday and expected it to count as friday because it wasn't the new week yet). In the interim of her deciding on whether to use "of" or "on" (i shit you not) I was working with the printer to get us slotted and all that as well as the mailing house to prep them for a 24 hour turn around when they usually require 72 hours to turn around. the mailing house and I also worked to clean up the client's customer database because at least 4,000 of the 11,000 had their addresses in the database entered incorrectly (email addys where city and state should be). well, we got the files printed and to the mail house on the thursday after approval (we also got the ok from the client that 1 week should be enough notice for the customers). The mail house got it ready, but Monday was Columbus Day and so the post office was closed and they didn't get mailed out until Tuesday.
Well in reno, the city is small enough that if you are mailing in-town the person receives it the next day (wednesday, *maybe* thursday). Supposedly only half of the amount of people expected showed up and that clients were coming in on Monday "morning" saying they got them too late. Well, if it's monday morning, then they would have gotten it Saturday and known about it. Anyway, since only half of the projected crowd came to the sale (it's a garden nursery) they only want to pay half. according to them the mail house should have known that monday was a post office holiday and accounted for it accordingly.