client issues
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- dconstrukt0
i specialize in direct marketing via the net.
i'll decide on mon if I'm gonna toss him or not.
lets see if he keeps asking for stuff.....
you know those kind of people...they try to get as much as they can...you need to put your foot down swiftly and they'll stop.
hopefully that will be the case with this guy.
- zedvox0
if you dunmind me asking what kind of business are you doing a site for?
and i say toss him
- dconstrukt0
LOL...yes he is indian.
pitty me now...i need to smoke up to deal with this guy.
wait...i need to smoke up anyways...its sat.
seriously, i'm on the verge of tossing him.....i priced the package based on the time it takes me to do this and hes off the charts as far as thats concerned.
GRRRRR
- zedvox0
uhh.
that was indeed a long email
reminds me of me and the letters i write to my ex when i am drunk.and is the client Deep? an indian
good luck if he is..lol
- JoshClancy0
Bro... I had a situation a lot like this... I sent her money back and skipped all the bs. $200 bucks is crap for what this guy is requesting.... throw the project, and tell him why too.
- dconstrukt0
sputnik:
the package that I offer on the site is that they get a minisite, and i guarantee that they're gonna like it.
but this client is asking for 2 FINAL versions.
thats not part of the package, then he also wants the psds...so HE can make changes to the stuff later on.
thats also not part of the package.
its like doing an identity for a co. and they pay for business cards, letterhead etc.
you don't just give them the rights to the ID...thats yours....
my teacher, who was pres. of the AIGA down here, said that if the client wants the rights to the logo they have to buy it.
I feel like its the same way with those psd's.
its more so the point that i gave this guy a discount, then he wants more and more and more.
and its not part of the deal.
- sputnik0
question: he just asked for multiple colour schemes during the project? did you do those just as a favour, or to be accommodating?
- dconstrukt0
yeah dude...i dont give a fuck with that....
they know i talk to them professional but lets face it....i'm doing this guy a favor.
i gave the guy a discount...
and i'll send him his money back if hes a dick....i dont need it that bad.
i have a big background in sales so i'm pretty good at dealing with people.....sometimes.
yea it was long, but everytime he emailed me he was asking for more and more.
yest it was a psd file for the header, then all the psd's....now the images with 2 color schemes....
you give them an inch they want a foot.
thanks sputNik
- sputnik0
i'm just very formal and professional with regards to any and all communications i have with clients. your email was quite lengthy and informal and it made me laff a little, but i didn't mean anything by it.
you seem like a good guy and i hope he stops yanking your chain.
- dconstrukt0
duch/sputnik....
what was so funny about it?
lol......
now i'm curious.
- DutchBoy0
i was about to post it to the PBS for bestest client email ever.. but deconstrkt is a nice fella..
but thx for the laff!
hehe..
- sputnik0
dutchy, i laff too
- DutchBoy0
http://www.newstoday.com/pv-an/v…
OMFG!! ROFL! LMAO!! OMG!!
- dconstrukt0
LOL
- jpolk0
"its like going to mcdonalds"
my thoughts EXACTLY...
- dconstrukt0
j polk, its your opinion.
the point is that he paid for 1 thing and gets a discount THEN asks for more and more and more.
2 color sheme finals...psds to edit.....etc.
he paid for one thing, then wants more.
this is business. its like going to mcdonalds and paying for a burger and fries, then expecting to get a coke for free.
- sputnik0
i actually have had to burn files onto CD for some clients before when they asked for them. no big wup for me, but everyone feels differently about it.
- jpolk0
wow, that was a really poorly written letter, i don't think you are fooling the guy.
btw, what is the problem with handing a photoshop file over? you already said that you want to keep your clients happy. a psd for a minisite is not the same as a photo negative, or a 3d source file, imo.
- sputnik0
anytime...i know how much it sucks to deal with a cheesy client.
its always the cheap ones, too!
- dconstrukt0
sputnik, thanks dude
i think thats what I tried to show..but you gave a really good example.
D