Apple

Out of context: Reply #1637

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  • Peter0

    My old mbp (MacBook Pro Core i7 2.2 GHz 15", 3rd party ram upgrade, SSD + HDD caddy replacing optical)
    had graphical glitches. Scrambled video.

    Turns out the problem is widespread:
    http://www.macworld.co.uk/news/m…

    Apple came out with a recall program:
    https://www.apple.com/support/ma…

    The mbp showed those exact scrambled symptoms, documented those and turned mine in for the program.

    Apple runs an AST Test, which it passed.

    So: "it's not broken"

    Same glitches keep happening, unwanted restarts, but no repairs despite the program. Take it in again.
    Apple offers to repair it for 1000$+ despite the 0$ program specifically for this fault.

    1000$+.
    That's stupid.

    Calls 3rd party repair shop, send them over the papers I got from Apple. They won't take it, no spare parts available for this.

    What choice do I have but to buy new.
    The machine's inoperable.

    Orders a new one, maxed out, 3000$+, while simultaneously sent in my mbp through Apples reuse/poweron program to get 350$ credit.

    Apple/Poweron runs AST test.
    Which fails, coincidentally....

    So trade-in went from 350$ down to 40$ for the mbp.

    Oh Apple you rascal.

    • That's remarkably shitty.noneck
    • I would have kept pushing for a free repair and not accept that $1,000 B.S.monospaced
    • How they grind you down right there. It reads like a scene from Falling Down.fruitsalad
    • fruit salad is right ... if this happened to any other PC, they would fix it free, no matter how old, and would offer a trade-in value at LEAST 5X higher for itmonospaced
    • fruit salad is right, "Oh Apple you rascal" is exactly how Douglas character phrased things in Falling Down.Peter
    • I have he same setup as you, only 17in, never had a problem until last year, the issue you describe here, took it to apple and they fixed it for free...sofakingback
    • Even gave me a new SSD. I do remember reading that the program was going to end soon... I woulda kept pushing for it. My computer runs awesome.sofakingback

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