$200,000 phone bill
Out of context: Reply #24
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There are two separate issues, here:
1) The fact she didn't do her research into roaming fees, which she should have done;
2) Mobile carriers' roaming fees themselves
The focus of the article is effectively on the fact she didn't do her research, and now she's crying unfair. Yes, roaming fees are punishingly high, and I reckon they shouldn't be; but, the fact is, she didn't do her research like she should have done, to avoid this 200k bill.
One time, after going to my mum's for Christmas in Canada from Amsterdam, I used my mobile an awful lot over the course of two weeks, and got back to NL to find a 1300€ bill as a result. Shocking, yes. A real blow to my bank account, yes. But I also knew it was my responsibility for not looking into how much using my Dutch mobile in Canada would cost, me to I swallowed it and paid up.
So I'm empathetic to this notion of 'bill shock', but seriously, take your responsibilities to prevent such a thing from happening.