Illustrator keeps crashing when I try to open it?
- Started 8 years ago
- Last post 8 years ago
- 4 Responses
- bainbridge
One of my tools windows refused to open so I decided to hold Option+Command+Shift and reset the Illustrator preferences.
Now everytime I try to open AI, it crashes.
I reset my computer and even copied a version from Time Machine and it still crashes.
What am I doing wrong???
- Miguex0
I was going to suggest trashing prefs but you already did that...
I know it sucks but try un installing again.
If that doesn't work (on mac) you can create a new user profile and open illustrator from there, this is the last resort for anything before formatting your computer.
Good luck man!
- uan2
deinstall ai from the cc app (gear icon - deinstall) and install again.
- Gnash0
definitely, reinstall ai as uan suggested...
but first, try a safe reboot of the computer. this trashes all font caches/prefs as well as some other helpful file shuffles.
https://support.apple.com/en-us/…
restart normally and try illy again
- ********-1
You're doing something wrong.