client paid twice... 7171 Responses

Last post: 2 years, 3 months ago | Thread started: Jan 26, 11, 1:21 p.m.

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• pr2

  What do you do when one of your corporate clients send you a check twice for the same job (we are talking $2500/job)? Do you get in touch with them to straighten it out or...

  Jan 26, 11, 1:21 p.m. – Permalink

• duhsign

  u have to ask?

  • Exactly - 1: tell them. 2: give the money back.– lukus_W1/3

    yea man, unless you want to lose a client and they will get their money back– moldero2/3

    anyways– moldero3/3

  

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  Dog-earJan 26, 11, 1:21 p.m. – Permalink

• fyoucher1

  Of course. They'll eventually find out come end of year. And you don't want to appear shady to your client. I've had that happen to me before.

  

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  Dog-earJan 26, 11, 1:22 p.m. – Permalink

• GeorgesII

  Call them right away,
  to ask them if you can keep it.

  • hahaha
    thanks for the "tip"– Miguex

  

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  Dog-earJan 26, 11, 1:23 p.m. – Permalink

• akrokdesign

  yes. tell them...it has already been paid. do you want me to void the check or send it back, or both.

  • <– gramme1/4

    but they owe me over $3000 from another job and it's almost 2 months past due.– pr22/4

    You worked another job without getting paid for a previous one?!– Bargels3/4

    that how it works in film business.– pr24/4

  

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  Dog-earJan 26, 11, 1:23 p.m. – Permalink

• gramme

  The fact that you're even asking is a little concerning, whether the amount in question is $5 or $500,000.

  • i like how you are so hones when dealing with corporate America, i'm sure you expect the same from them...– pr21/7

    pr2 - are you from america?– robco2/7

    yeah, i live here.– pr23/7

    Principals are not subject to variables. Gramme is right.– identity4/7

    I'm honest with everyone, regardless of whether they're honest with me.– gramme5/7

    And corporate, cultural, whatever the sector—I never work with people I can't trust.– gramme6/7

    One can't do good design work without trust.– gramme7/7

  

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  Dog-earJan 26, 11, 1:24 p.m. – Permalink

• marychain

  really?

  Do the professional thing bro

  • what is "professional" thing?– pr21/2

    sorry... thought that was obvious.
    Don't steal
    Call them and report the error.– marychain2/2

  

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  Dog-earJan 26, 11, 1:26 p.m. – Permalink

• kona

  vegas. you and i.

  • finally an honest answer– pr2

  

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  Dog-earJan 26, 11, 1:27 p.m. – Permalink

• Claymantis

  Just give them back all the money, those corporations need the money.

  

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  Dog-earJan 26, 11, 1:28 p.m. – Permalink

• GeorgesII

  .5
  .4
  .3
  .2
  .1

  > circlejerking OS booted <

  

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  Dog-earJan 26, 11, 1:28 p.m. – Permalink

• detritus

  You've got to stop outing yourself as such a nice guy, pr2.

  • kona likes me (since we are going to Vegas together)– pr2

  

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  Dog-earJan 26, 11, 1:31 p.m. – Permalink

• duhsign

  if they owe you money than thats another story. If you can keep it legally do it. Send them a refund for the amount overpaid $500, and a thank you note!

  • haha, ignore my math!– duhsign

  

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  Dog-earJan 26, 11, 1:31 p.m. – Permalink

• akrokdesign

  well if they own you 3k, then tell them you got the 2500 check. where's the 500?

  

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  Dog-earJan 26, 11, 1:31 p.m. – Permalink

• capn_ron

  DON'T BE STUPID! you have to tell them. But let them know that you can credit it towards the invoice that is past due. Have some fucking professionalism, man!

  

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  Dog-earJan 26, 11, 1:32 p.m. – Permalink

• shoto_can

  give them to me, and hand them my email

  

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  Dog-earJan 26, 11, 1:32 p.m. – Permalink

• Miguex

  as much tempting it may be, let them know about it, they will appreciate you more for being honest and all those bad things you did last month will be nearly erased with an amazing wave of positive karma.

  

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  Dog-earJan 26, 11, 1:32 p.m. – Permalink

• Amicus

  Call and ask if they accidentally paid the same invoice twice, or did they mean to pay the other invoice. If it's the second option politely inform them they still owe $XXX.

  • hahahahaha– Miguex

  

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  Dog-earJan 26, 11, 1:33 p.m. – Permalink

• brandelec

  they're testing you. and you are failing.

  

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  Dog-earJan 26, 11, 1:33 p.m. – Permalink

• SteveJobs

  "but they owe me over $3000 from another job and it's almost 2 months past due."

  maybe that's part of their payment? pose the question that way, as you are due that money.

  

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  Dog-earJan 26, 11, 1:34 p.m. – Permalink

• tymeframe

  "What do you do...?" You do the right thing.

  • shoot the hostage.– SteveJobs1/2

    omg. you just quoted keanu.– bigtrick2/2

  

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  Dog-earJan 26, 11, 1:34 p.m. – Permalink

• pr2

  you guys are too nice.

  • Or is it that you're too stupid?– MarleyMarl1/2

    this. send it back you ass.– rosem2/2

  

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  Dog-earJan 26, 11, 1:35 p.m. – Permalink