Skip to main content

Client Approval Process 2626 Responses

Last post: 2 years, 2 months ago | Thread started: Mar 12, 10, 8:21 a.m.

RespondNew TopicDisable Images

  • persona_non_grata

    Peter Principle
    http://en.wikipedia.org/wiki/Pet…

    • Never heard of this - great stuffzray1/2
      haha, awesomeukit2/2
    next note >+ add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 8:27 a.m. – Permalink
  • bulletfactory

    I just tell the client to back the fuck off and let me do what they hired me to do.

    * haven't worked in years.

    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 8:32 a.m. – Permalink
  • zray

    Wireframes before concepts.
    Make sure to get approval on content requirements and get a content delivery plan signed off as well.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 8:32 a.m. – Permalink
  • persona_non_grata

    great advice zray - looked up content delivery plan , great stuff

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 9:32 a.m. – Permalink
  • idiots

    for a designer to go through the wire-frame stage with a client is like counting by 1/10ths just to get to one while counting to ten. end clients do not need to see or experience wire-frames for any purpose unless specifically requested

    • i disagreed_rek1/4
      I find it helps make the IA tangible for a client. Even if they don't get it, they see where their money is going and can raise concerns before it gets to concept stage when changes are more costly.zray2/4
      ..can raise concerns before it gets to the design stage when changes are more costly.zray3/4
      it depends on the client. some smaller clients wireframes are a waste, larger sites it can help...ethanfink4/4
    next note >+ add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 9:34 a.m. – Permalink
  • persona_non_grata

    yes I was thinking of what level to incorporate the client. They aren't that technical at all. But they may be more comforted by seeing the wire frame stage....something I am wrestling with.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 9:37 a.m. – Permalink
  • ItalianStallion

    I made a web service. Clients can download and approve documents. It also handles file versions.
    It was a revolution for me, no more mail attachments and confusion...

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 9:40 a.m. – Permalink
  • d_rek

    idiots,

    Disagree completely. Wireframes provide solid reference to a client so they can understand basic things like page flow, heirarchy, navigation without them getting caught up on design details.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 9:56 a.m. – Permalink
  • d_rek

    idiots,

    Disagree completely. Wireframes provide solid reference to a client so they can understand basic things like page flow, heirarchy, navigation without them getting caught up on design details.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 9:57 a.m. – Permalink
  • d_rek

    Oops, however, it is completely option to show them that work. I have found that most clients find wireframes useful. Actually I cant think of one who has said "Wtf is this shit where's my beautifully designed website at. Why are you showing me lines and squares?"

    • I've had a boss say "Clients don't understand wireframes." That's when I knew I was in for a long uphill battle.dMullins
    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 9:58 a.m. – Permalink
  • idiots

    as a designer who will build the final design as well, to make wire frames is dumb, take an extra hour or two, add some colors, borders, place holder images and get the design discussion started

    • all i heard was some idiot babbling... pay no attentiond_rek
    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 10:05 a.m. – Permalink
  • Machuse

    ok I think these are all valid ideas.
    Both of you guys are right, one just needs to judge whether the client will benefit from seeing wires or not.
    thanks for the perspectives.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 10:21 a.m. – Permalink
  • d_rek

    I understand the mindset where idiots is coming from, i just don't agree with it. I believe a designer's job, on occasion, is to also educate the client about the creative process. The deeper the understanding they have of it the more they can appreciate what goes into it. If all they see is a pretty website then they will simply commoditize and devalue the work you have done.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 10:31 a.m. – Permalink
  • idiots

    i stopped holding my clients hands a long time ago. they come to me for a service. i assume they have the respect to believe my choices/reasoning. i don't tell the mechanic how to work on my car, i only tell them what's wrong, i don't tell the hairstylist how to cut my hair, only how i want it to look, their methodologies are why i pay them. same goes for my service/client relationships

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 10:35 a.m. – Permalink
  • Dancer

    That is a very dogmatic approach idiots. I always ask my mechanic more info of what is involved... I like to learn.

    My clients really appreciate that I have time to explain the process and what is involved they really feel like they are getting service for the money they pay. I tend to get a "I never knew all of this was involved" statement.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 10:47 a.m. – Permalink
  • dMullins

    Here is what my schedule for services looks like typically for a freelance project:

    1. Kick Off and Client Brief

    2. Strategy / Position Meeting to Review R&D First Steps

    3. Create Final Project Creative Brief

    4. Design Concepting
    • Brainstorms • Mood Boards • Style Screens • Writen Rationale • Brand Structuring / Positioning • Wireframes • Etc.

    5. Internal Review (with my team)

    6. Feedback / Amends Meeting with Client

    7. Revisions

    8. Internal Sign Off For Amends (check vs. strategies, revision requests, etc.)

    9. Client Review for Amends

    10. Prototyping (for web, per your example, this would be slicing/staging)

    11. Prepares Technical Brief for Launch, Submit Prototypes to Client for UI/UX Review, Etc.

    12. Prototype Amends Meeting

    13. Implementation

    14. Project-wide sign-off by client

    • For a web project.dMullins1/2
      You forgot Final Final Final revisionsfyoucher12/2
    next note >+ add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 10:54 a.m. – Permalink
  • idiots

    don't get me wrong, they are informed, but not overly so as i hold their hand explaining why i am going from one step or thought to the next. i'd rather display a working comp with page styles for a real experience instead of asking them to imagine (what am i getting paid for again)

    and if you refer to my car analogy as getting fleeced, wake up, my point is yeah, ok the drive shaft broke, that banged some other stuff and fucked up the yoke on the rear end... just fix it. i don't need to know how you'll take it apart and put it back together, i trust you can, you're a mechanic....

    ok so you're going to wash my hair, then trim up the sides, then adjust the top length, fade the sides and back into the top and then buzz trim the edges?

    who fucking cares!? just cut my hair

    i hope you get it.

    quite simply, if you could have designed a simple mock comp of size, dimension, and color but instead gave your clients black border boxes you're wasting both their time and money

    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 10:54 a.m. – Permalink
  • dMullins

    In my opinion, the argument here isn't whether or not to do wireframing (if you don't that's up to you, but I think it's silly that some people do not). The argument sounds like it's really whether to show them to the client, or use them for your personal processes only. The answer to that will be one of personal preference, I believe.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 11:02 a.m. – Permalink
  • i_monk

    A pre-set number of revisions?

    Ha.

    Good luck with that.

    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 11:03 a.m. – Permalink
  • idiots

    i think i know which one communicates my intentions best...

    http://i.imgur.com/Mgg4p.jpg

    • hmmm the kerning is a bit off...OSFA
    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earMar 12, 10, 11:26 a.m. – Permalink

Login or Register to respond to this

Skip to main content