MBP won't start!
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- dsb
Never experienced this before but my MBP only loads to the point of the grey screen. Apple care couldn't do anything over the phone so I have an appointment with a Mac "genius" this afternoon. Anyone think this is fixable? I'm trying to stay optimistic.
- e-pill0
what happened that it got to that point?
- dsb0
Nothing. I was using it last night no problem. Shut it down for the night. Pressed the power button this morning...grey screen
- Jnr_Madison0
You have everything backed up though? Right? RIGHT????
- dsb0
yeah
- Meeklo0
Fixable I think is everything
if its any consolation, if your computer is out of warranty, and the repair is the most expensive thing ever, they will only charge 310 bucks maximum.if the hard drive doesn't make a weird sound, chances are that your files are fine, but cross your fingers, you never know
good luck man, I was there not too long ago and it sucks!
- ian0
In my experience it is fixable. What they'll do is ask you what you think is wrong with it. Order logic board. Tell you it'll be a week or two. Replace logic board. Find out its probably not the logic board. tell you it'll be another week or two. Disable the airport and bluetooth. Give it back to you. You'll bring it back in with a complaint that the airport isn't working. They'll order a logic board...
- haha, spot on.Jnr_Madison
- Definitely... it is alllllways the logic board. With the amount of times they have to replace those you'd think they'd keep a couple on hand.TResudek
- +1Meeklo
- kona0
flip your mbp over and remove the battery for a few minutes. put the battery back in and try again.
- dsb0
e-pill: yep - it lasts 3 years. I'm just wondering if this is something that'll likely be covered under it or if they'll say it was accidental damage (even though the thing never leaves my desk at home - a.k.a. it hasn't been bashed around while galivanting through the city)
kona: tried that - no luck
- modern0
start up in verbose mode, think its hold cmd+V when you turn it on and keep it held till the screen fills with black and white text gibberish.
then wait for it to stop on an error
- MediaPimp0
have you tried starting up from the OS disc?
- TheFatBaron0
Yeah, it's normally gotta be pretty blatant abuse for them to say it was accidental damage, and not cover it.
Did you add/remove anything from the computer before you shut it down? Did you notice any odd noises?
Try this: boot from the Restore/OS DVD (insert the CD, hold down the 'C' key) - if it can boot, it's a software problem. If not, it's a hardware problem.
- If it's not reading a boot disc, then it's likely not a software issue.pylon
- kona0
buy diskwarrior and try to boot off that?
- tymeframe0
If you've added any ram to the machine, you could try pulling out those chips and booting to the cd.
Also you could boot to the hardware test from the CD, i think you hold down 'Option' to do this.
- estetic0
tried booting to safe-mode? hold shift after startup until the grey screen comes up. If you can get logged in go to applications/utilities/Disk Utility, from there repair the permissions and verify your start up disk.
also you can try reseting your PRAM - hold apple-option-shift-R-P wait for the start up chime to play twice then release.
Good luck!
- +1
Also try pulling the RAM and putting it back. It may have have become unseated over time if it moves a lot.pylon
- +1
- dsb0
Thanks for the advice/help - still not working but hopefully the Mac "genius" will solve the mystery
- Llyod0
all they're going to do is run Disk Warrior and if that doesn't work they're going to reinstall osx
- dsb0
They're replacing my hard drive. Good thing I backed everything up recently!