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Apple's Reputation 146146 Responses

Last post: 9 months, 3 weeks ago | Thread started: Oct 24, 07, 8:09 a.m.

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  • TResudek

    http://www.businessweek.com/maga…

    Anyone else feeling this way about Apple and their products? I switched to a mac earlier this year and I am starting to get all of the "logic board" issues and harddrive problems and a pretty crappy attitude form the "geniuses" at the genius bar.

    We have all come to accept that our iPods may be DOA or they will freeze up for no reason or the battery will die within a year or so... Should we just come to expect the same from our Apple computers?

    The only thing that ever killed any PC I've ever owned is a virus that was such a pain to remove that it made the computer worthless. I can't help but think that if someone wanted to start writing viruses for Macs, Apple would fold.

    Anyone sharing this sentiment?

    TR

    Oct 24, 07, 8:09 a.m. – Permalink
  • MrD

    dont forget dead HD after 1 yr

    over heating bending case

    cracked plastic parts due to heat
    etc
    etc

    i felt this way since Apple Cube

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    Dog-earOct 24, 07, 8:10 a.m. – Permalink
  • Jaline

    I can't help but think that if someone wanted to start writing viruses for Macs, Apple would fold.

    Anyone sharing this sentiment?

    TResudek
    (Oct 24 07, 08:09)

    I think this too, but I disagree about Apple's level of service. It's not that bad, at least in my experience.

    None of my Apple products have died prematurely.
    *knocks on wood

    I have heard about horrible stories having to do with Apple AND other companies.

    Many people will always choose style over substance. I'm not saying Apple is exactly all style and no substance, but it is perceived to be that way.

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    Dog-earOct 24, 07, 8:12 a.m. – Permalink
  • marychain

    As a Mac user....I have to say...they are getting pretty lousy customer service wise

    I may be using my last Mac

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    Dog-earOct 24, 07, 8:14 a.m. – Permalink
  • Point5

    My Apple hardware experiences:

    - my G4 is 6.5 years old. it's kicking mad ass still, considering how old it is. Only problem I've had with it is the combo drive won't burn DVDs anymore.

    - 4th generation iPod: had to replace it 4 times within the one year warranty period; they all died within about a 3 month period. Pure shit.

    - iPhone: I love it and it's kicking ass

    - iPod Shuffle: got one two months ago and it's awesome. I think it's just so fuckin simple there's little room for error or sudden death

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    Dog-earOct 24, 07, 8:14 a.m. – Permalink
  • Point5

    oh yeah, next 20 year old "Genius Bar" motherfucker that gives me an attitude might get power slammed onto that fuckin "bar"

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    Dog-earOct 24, 07, 8:16 a.m. – Permalink
  • MrD

    oh yeah, next 20 year old "Genius Bar" motherfucker that gives me an attitude might get power slammed onto that fuckin "bar"
    Point5
    (Oct 24 07, 08:16)

    Best comment i have ever heard

    "sorry sir BUT i dont think apple was around 20 years ago"

    when i told them that i been using Apple since 1985

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    Dog-earOct 24, 07, 8:17 a.m. – Permalink
  • Jaline

    I hope I don't have to deal with anyone like that. The 3-4 people I had to deal with in Apple sales and support were pretty helpful.

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    Dog-earOct 24, 07, 8:17 a.m. – Permalink
  • GreedoLives

    after having had two regular ipods die on me, i switched to the nanos, the reasoning being no moving parts = less potential for failure and i've been right so far, 2.5 years, going strong.
    but yeah, calling them is pure pain, so is calling anyone these days, tho.

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    Dog-earOct 24, 07, 8:17 a.m. – Permalink
  • Jaline

    MrD, I'd like to see Point5 and k0na double-team on that dumbass.

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    Dog-earOct 24, 07, 8:18 a.m. – Permalink
  • Point5

    MrD, I'd like to see Point5 and k0na double-team on that hotass.
    Jaline
    (Oct 24 07, 08:18)
    ---
    *warms up baby oil

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    Dog-earOct 24, 07, 8:20 a.m. – Permalink
  • jox

    I've felt this way for years, and MrD hit the nail on the head.

    The thing about Apple is, that it's not a particularly good computer (software aside). The competition is just worse.

    I've had all the weird little shit you could possibly imagine - some of them even refered to as "impossible" by Apple tech. For example, the internal sound on my MBP 17" suddenly stopped working - only works with speakers plugged in. A red light has been glowing from inside the slot ever since. WTF?

    http://www.migliore.se/nt/glowing.jpg

    I hate all computers, I just hate Apple the least.

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    Dog-earOct 24, 07, 8:20 a.m. – Permalink
  • MrD

    Jaline

    the thing is the most major city in US the customer service really sucks

    i mean if you think customer service sucks in toronto, its REALLY worst in US

    when i went back to Vancouver, i felt like i was treated like a KING

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    Dog-earOct 24, 07, 8:21 a.m. – Permalink
  • ross

    my first mac was a mac classic, and ive been using them ever since. Never had any problems with any machine (save for one lightning strike). in addition, Ipod 3rd generation still runs all day every day, no hitches.

    in my books, they are tops.

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    Dog-earOct 24, 07, 8:21 a.m. – Permalink
  • MrD

    i must say, i like Apple's software

    its cute but not so functional in a pro user

    if i had a choice i would use Windows 2000.

    it raw and i can manipulate it much as i want.

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    Dog-earOct 24, 07, 8:22 a.m. – Permalink
  • MrD

    MrD, I'd like to see Point5 and k0na double-team on that hotass.
    Jaline
    (Oct 24 07, 08:18)
    ---
    *warms up baby oil
    Point5
    (Oct 24 07, 08:20)

    Drops pants

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    Dog-earOct 24, 07, 8:22 a.m. – Permalink
  • Jaline

    Didn't know that, MrD.

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    Dog-earOct 24, 07, 8:23 a.m. – Permalink
  • morilla

    no problems here, not for 12 years.

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    Dog-earOct 24, 07, 8:23 a.m. – Permalink
  • mg33

    MrD - that's hilarious that he said Apple wasn't around 20 years ago. What a jackass!

    We had Apples in my classroom in 1983 around the time I was in second grade.

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    Dog-earOct 24, 07, 8:23 a.m. – Permalink
  • harlequino

    I hate all computers, I just hate Apple the least.
    jox
    (Oct 24 07, 08:20)

    Couldn't agree more.
    However, that said, I have yet to have these problems, and I've always had good service in the maybe, say...five times I've used the "Genuis Bar" thing.

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    Dog-earOct 24, 07, 8:24 a.m. – Permalink
  • MrD

    i first noticed that production issue on the eMac

    i noticed that they used different plastic on the speaker covers.

    the materials / color was off.

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    Dog-earOct 24, 07, 8:24 a.m. – Permalink

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