Need your advice
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- -kappa-
Here's the situation.
- Designed a logo for a client
- Designed business cards
- Printed Business CardsI then get an email from a printer asking me for the font used so he can make more card with a different name for the client.
- ninjasavant0
That shouldn't be a problem. Its not like you would have to redesign a business card for additional names.
Send the printer the fonts.
- _salisae_0
that happens a lot. cheap bastards.
- enjine0
get money off your next print job
- -kappa-0
I a dodgy thing to do, but I can't be fu@#ked with this client.
- forcetwelve0
or you're happy to do the design and outline it, "in the interest of quality control" of course...
- Crouwel0
or you're happy to do the design and outline it, "in the interest of quality control" of course...
forcetwelve
(May 10 06, 16:44)good point.
- PonyBoy0
Enter response:
if they're just changing names on the cards... and not the design - then let them have the font... you did your job and it would be greedy of you to want another 'peice' to just change a name and title...
... if there's more to it - then contact the client and just ask them - tell them the whole 'quality control' bit to make sure you save face.
- -kappa-0
Allready done. Thanks.
It's just a simple name change. I've sent the font through, and asked the printer to forward me the pdf once done. It was never about the money, it's a 2 sec job.
- forcetwelve0
to me - it's about not giving the printer your/the font.
unless it's lucida grande or something.
- Soler0
I would want to control the kerning, etc. I would explain that to the client. I would build exclusivity in the contract if I wanted it. end of story. Live and learn.
- stevegee0
it means you didn't earn the clients trust, if you did, he would've said to you to do it
- nooner0
it means you didn't earn the clients trust, if you did, he would've said to you to do it
stevegee
(May 11 06, 05:35)that's retarded. most clients don't know their ass from a hole in the ground. he's being cheap thinking the printer will do it for free since they are getting the printing.
has nothing to do with trust.
- mirrorball0
email the printer a link so he can buy the font himself!
Jip
- stevegee0
has everything ot do with trust, perceived or real.
it's not a conscious thing, but if we don't earn the complete trust of our clients, they do these thigns and we just call them cheap cocks. we say shame on them, when in reality, it's shame on us for not enstilling a complete sense of trust and confidence in our clients. it's a major reason why the industry is as retarded as it is, but that's a whole other posting.
think about it... if the client truely had a sense of trust in the designer, why would he go somewhere else, even if he knew he'd have to pay for it?
It happens to all of us, all too often, we concentrate on the check and not the needs of the client and certainly not on the relationship with the client.