Bad host?
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- jgjh151
I cancelled a hosting account 2 months ago and am still being charged.
They will not stop billing me and the guy is being a real dick.
What can I do?
- UndoUndo0
send them a letter by recorded delivery stating you want the account to close and how that applies to their terms . keep a copy and the postage slip and dont pay the bill. if they come chasing explain what you did.its unlikely they will take you to court
- jgjh1510
THey have a cancellation form on their site I used in January.
The guy says I'm on a year plan. I signed up for a monthly plan and got charged once a month.
He can't ptovide me TOS or proof that I agreed to a yearly contract.
PISSES me off. ANother $25 out the window to this jackass.
- UndoUndo0
if your paying by directDebit you can cancel straight away. otherwise ring your card company and explain.
if he cannot prove what sort of contract you have [i.e. they cannot find or do not have the contract] stop all payments and let them try it on