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Out of context: Reply #75544
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- prophetone2
OMG I wanna pull out what's left of my hair. 45 mins on chat with GoDaddy because after years of SFTP 22 working fine, decides will not connect today and after asking very direct questions about access and issues I expect might be causing it they refused to answer 90% of questions and set up a temp FTP 21 access that yes works but mine still doesn't no matter if pw updated etc, just a brick wall... End result was being told 5 times in a loop even though I kept confirming was NOT the case, as was connecting fine to other host server, that my specific ftp client was the issue and to contact the developer for help... what!? Even though my creds refuse to work across two separate ftp clients. I was literally like so it's fine I guess that even though I have ftp creds that are in CPANEL and are years-tested and correct etc that those should just mysteriously not work anymore and same with SFTP - that should not be used anymore either for no solid reason, just accept this reality I guess. And kept being told by tech that his new temp ftp creds works (they did but are ftp 21) use those.. like what is the problem here, forget about the actually creds that are still officially sitting their on the host account that I've always used across devices. like omg. the end.
- omgprophetone
- I half expect that suddenly 'poof!' my original sftp creds will just work again for no reason at some point b/c why not?prophetone
- was on a support call about a SQL connection to bluehost where while explaining what i knew was wrong the guy reset my db user password which also reset mykingsteven
- perms, should have been a 10 minute call. whole day lost. this shit used to be easier right?kingsteven
- Yeah it was like talking to a tiktoker... he's like nothing changed on GD side of things so must be your app... dude clearly something has changed on GDprophetone
- but def not I interested in investigating it even though clearly an issue, and would not answer simple questions even though I asked same 3 questions 3-4 timesprophetone
- I finally gave up lolprophetone
- "why cannot I no longer use my SFTP creds now?"... "sir I have set up a temp FTP login so that works fine just use that now"prophetone
- it was maddening hahaprophetone
- Wild ass guess but did you try throwing away the old sFTP certificate/ key/ whatever so it would regenerate as on a new login?monNom
- Because it’s a system auto generated sftp based on higher level creds so it’s baked in except for pw hence why is it suddenly dead for no reasonprophetone
- I asked if related to certs, ssl, anything external... they wouldn’t fully answer questions, kept insisting must be my ftp app etc lolprophetone
- I will look into forcing a refresh like you suggested, I did do that to a degree, was also reviewing ssl, but maybe I need to do more, anywayprophetone
- Wait until they charge you $20 to remove your sites from their service, which you should totally do. GD is a pig fucker!canoe