Client of the Day
Out of context: Reply #379
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- RumperChunk0
I have a US based client, a conglomerate of companies, but big. 60bn a year big. It’s a very specialised in some areas and having worked with their engineers for years now, I have no fucking idea why they make money. Their operations are a joke.
Anyway... last year about May time they asked if I could design a product... I asked for the deets- they sent me a competitors material and said we need to update our existing product to reflect the competition (lazy, but big corp isn’t exactly innovative) to which I respond with a set of questions etc etc. Don’t hear anything until December - and it’s all panic / need it now / let’s go... so I invoice the first stage, in £ - and they pay within a few days. So now I have the money and I’m all ready to go - but I need some important details and info (easy shit like physical dimensions, and model numbers of parts to be used)... it doesn’t ever arrive. It’s a year later now, and despite my emails I have received nothing.
This week I get an email from the account dept saying they want the money refunding, as the project is cancelled. When I ask why it’s been cancelled they tell me it’s because no work was delivered... un-fucking real...
And to top it off the £ has crashed so fucking bad, it might cost me 20% more to pay back if they want the $... all because some lazy ass marketing fuck knuckle can’t get his shit together.
My other problem is I work across the group and have been recommended many times to other subsidiaries... so this could blow up in an awkward way.
Middle management mediocrity’s a bitch.
- Open a spread betting account, trade £/$ next week. Make 20% back.shapesalad
- Put in your conditions, that is there is not reaction to invoice in 3 months, the request of refund is void. Or 50% kill fee.tank02
- Email back from a different email address, a woman name - reply, sorry it's been so long, unfortunately Rumper died in a car crash.shapesalad
- you couldn't find 'easy shit like physical dimensions, and model numbers of parts to be used' on your own?canoe