Client of the Day

Out of context: Reply #372

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  • Nairn1

    At 20:54 I just took a call from someone asking how much my hourly rates were (clearly stated on my site) and upon response asked "how many 2p-sized cuts [in random material] could I get for that?". On the phone. AT nearly 9pm.

    I wasn't rude, but I sure as fuck wasn't exhibiting American-levels of customer service.

    I only answered 'cos I'm working late and someone's popping over to pick something up, so thought it might be them.

    Who the fuck thinks they're going to get useful customer service from a small business at 9pm?

    Nairn 1Permalink
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    • Oh, and upon asking for my email (again, clearly stated on site) quickly jabbered it back in NATO phonetics to check, in a strong accent, like.. dude.Nairn
    • Your pricing is not very clear at all mate.
      No wonder client called at 9PM for a quote      grafician
    • not to mention white text on black background is hard to read...grafician
    • But my price is in mint green on black.Nairn
    • And I only have my headings in white. All other text is in off-white, light grey. And I don't use black, but off-black.Nairn
    • Whatever, that still doesn't excuse someone from phoning at near 9pm.Nairn
    • LOL @ graficianoey_oey
    • Maybe don't use comic-sans for your website font? Just a thought.shapesalad
    • These clowns know your small business website?monospaced
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