Client of the Day

Out of context: Reply #271

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  • BusterBoy3

    Had a client call me on Friday saying they were switching to another Agency that is in their own city...and he felt were technically superior and had a better grasp on technology than my firm does.

    Fair enough. Your call.

    Get an email from their new "super Agency" asking me what a nameserver is.

    Seriously felt like getting on the phone to these cunts and the client and telling them to BOTH get fucked.

    New site is this pissy little Wordpress themed site that I know has just been urchased from Themeforest. Have seen it before.

    Cocks.

    • technically superior =cheaperpablo28
    • ^ sorry, they're bitching you... Don't waste time with them, heal wounds and go aheadOBBTKN
    • Probably an uninformed opinion based on their customer experience. If clients can't see the value or take your advice, not worth wasting the time as OBB says.monoboy
    • Most clients want easy, simple, no hassle. Even when they're wrong. Push back with an informed opinion can be taken badly. Some(most)times you have to baby sit.monoboy
    • "I want X done by X" Not a good long-term idea, X will be a problem, do Y. "Don't care, do X." OK. "This has happened, it doesn't work, this your fault." etc.monoboy
    • Yeh I would never vent my true feelings to a client unless extreme circumstances.BusterBoy
    • It's a weird feeling when you lose a client to a new firm and they're kind of incompetent.noneck
    • You're a little miffed that the client chose them, but it kinda feels good to have confirmation that the client is wrong.noneck
    • feel free to ignore their calls, considering you're inferior to them technically and technologically.monospaced

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