Client of the Day
Out of context: Reply #267
- Started
- Last post
- 397 Responses
- monoboy3
"I really need to send out a newsletter to our members database today. We've only got a few days of the season left for this promotion."
Erm. Sure but I'm not available today and these things take time to produce. Do you have content ready that fits the template?
"Great. Today would be good."
Sorry, I'm not available today. Do you have the content ready?
"Yes, it's a simple version it shouldn't take you long."
OK. If you send me the content today I might be able to take a look after 4pm. We should be able to send it out in the morning. I'm not available tomorrow afternoon.
__
Content arrives 12:30pm the next day.
"Here it is, can you send it in the next hour?"
Sorry, I'm not available this afternoon and this will need testing before we send it.
"I really need it done today."
I can take a look this evening so it's ready to go in the morning when people are more likely to open it.
"OK, but today would be ideal."
So I update a template, add the mailing list and send a test later on that evening.
__
10am. "Thanks for sorting that. Here are some changes."
10.40am. New test sent for approval. No reply yet. Not answering her phone. It's now 2pm.
__
- fuck that shit.Bluejam
- Yup. I've even given them a marketing plan with a calendar of events. Completely ignores it. Everything is an afterthought. Nothing is ever ready.monoboy
- Also. How easy is it to use MailChimp or Campaign Monitor. Not for this numpty.monoboy
- And. She sends me .xls scraped from a payment gateway to add to lists with no opt in. Total ramjet.monoboy
- All whilst trying to finish a 36pp brochure for another client. I fucking hate this job sometimes.monoboy
- Too busy for client work?bainbridge