Client of the Day
Client of the Day
Out of context: Reply #262
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- monoboy0
Absolute cracker today.
I get sent a rather curt email from a random competitor (agency) asking for details on the email hosting for one of my clients.
The client has asked them to set up a new user mailbox.
I phone the client to ask why they didn't ask me to do it, seeing as it's a five-minute job and I have control of the current hosting account.
Turns out the client wanted to switch 'provider' because it's rubbish and keeps 'archiving her emails too often and quickly'.
You mean your Outlook AutoArchive settings?
Jesus.
- I only offered to set it up originally to help them out. More hassle than it's worth.monoboy
- I've always been really polite and courteous to peers when I'm taking over the work. No need to be a twat in addition to taking their client.noneck
- I don't think she even realises it's her mistake or the time involved in migrating business critical communications.monoboy
- More than happy to pass on the responsibility of hosting their email. But it's the total lack of understanding and curtesy that pisses me off.monoboy