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Out of context: Reply #65602

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  • bainbridge0

    I don't understand why United Airlines had to pull that one guy from a plane so forcibly.

    If they really needed to put their crew on a sold out flight, it would have been cheaper to buy tickets from another airline and send passengers or crew on that.

    But then they use a computer and randomly pick a guy to eject. And when he refuses, they couldn't find someone else on a whole plane of people who would be more willing? If they offered vouchers or cash, I'm sure someone else would have jumped on it. Why did they have to kick a guy out and at very least lose a customer for life?

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    • I imagine if they called on the loud speaker "$500 cash to anyone who is willing to get bumped to the next flight" someone would have taken that offer.capn_ron
    • ^ exactly. It all sounds so obvious afterwards, but I guess we all make errors in judgement sometimes. Just surprising no one thought of a better idea.bainbridge
    • They did offer cash. Nobody would go.monospaced
    • and everyone on the plane let this happen.bainbridge
    • The internal memo made everything worse. The CEO doesn't seem to think the air line did anything wrong.pango
    • Yes. That is how much people expect to fly after buying a ticket, traveling to the airport, submitting to TSA bullshit, $15 turkey sandwiches and baggage fees.monospaced
    • They did offer cash? I didn't see that. Well they could have doubled the cash offer and still not lost $250million in stockscapn_ron
    • Very stupid yes. The stock will correct though.monospaced
    • Volunteer or else!pango
    • They stopped offering at $800 + hotel, but the policy (so I've heard) says $1200 + hotel.i_monk
    • does is say $800 cash, or credit for a flight? I would think cash has more value than flight credit.capn_ron
    • voucher. I heard 800 max. and it's the kind of offer you can't refuse.pango
    • What if the value of the flight is more than $800yuekit
    • If it's not voluntary, they have to give you cash if you ask for it.bainbridge
    • Personally, the pain in the ass just dealing with airports is a solid $750 value on top of ticket price. Price gouging, taxis, shit employees, fees, long queuesmonospaced
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