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Out of context: Reply #65602

  • Started 22 years ago
  • Last post a day ago
  • 76,267 Responses
  • bainbridge0

    I don't understand why United Airlines had to pull that one guy from a plane so forcibly.

    If they really needed to put their crew on a sold out flight, it would have been cheaper to buy tickets from another airline and send passengers or crew on that.

    But then they use a computer and randomly pick a guy to eject. And when he refuses, they couldn't find someone else on a whole plane of people who would be more willing? If they offered vouchers or cash, I'm sure someone else would have jumped on it. Why did they have to kick a guy out and at very least lose a customer for life?

    • I imagine if they called on the loud speaker "$500 cash to anyone who is willing to get bumped to the next flight" someone would have taken that offer.capn_ron
    • ^ exactly. It all sounds so obvious afterwards, but I guess we all make errors in judgement sometimes. Just surprising no one thought of a better idea.bainbridge
    • They did offer cash. Nobody would go.monospaced
    • and everyone on the plane let this happen.bainbridge
    • The internal memo made everything worse. The CEO doesn't seem to think the air line did anything wrong.pango
    • Yes. That is how much people expect to fly after buying a ticket, traveling to the airport, submitting to TSA bullshit, $15 turkey sandwiches and baggage fees.monospaced
    • They did offer cash? I didn't see that. Well they could have doubled the cash offer and still not lost $250million in stockscapn_ron
    • Very stupid yes. The stock will correct though.monospaced

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