Client of the Day

Out of context: Reply #217

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  • noneck1

    Sent out an annual invoice for website hosting, site management, and domain registration. Client wants to know if the site management fees are necessary (weekly offsite backups and WP updates for $4/week). Also, is there cheaper hosting available?

    Send client long email explaining my fees, how and why I structure my services like this, and outlining possible avenues forward.

    "Thanks for this explanation – I send similarly long emails to clients who have no idea about the law or what or why I do the things I do on their behalf – it’s a pain in the ass but necessary sometimes – as a know nothing client thanks for taking the time. We would like to renew the contract."

    • Client pays you to handle godaddy for them? I've had clients register their own domains and stuff.freedom
    • But good job.freedom
    • Fitty Dollaz Richautopian
    • Lawyers are wittyHayoth
    • @freedom clients COULD handle domain registrations, but that doesn't mean that they want to. I charge $50/domain/year to take care of it. They all pay happily.noneck
    • $50? You can do better.freedom
    • lol @ $50 - not even worth the hassle - precisely why I avoid hosting at all costs. I'm not ending up being a tech support guy for peanuts.fadein11

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