Client of the Day
Client of the Day
Out of context: Reply #216
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- monospaced0
Looking for some advice. Classic situation, but one I haven't had to deal with in forever.
Background: (re)designed a few instruction sheets for a medical testing company, with a few rounds of edits.
Situation: client is now asking to have the native Indesign files so that they can make minor changes on their own. They say they will have me make any major updates moving forward.
Question(s): How do you all handle this situation? If you do charge for handing off native files, how do you determine their worth?
I could use some advice. Thanks, QBN.
- if you're not an employee you could charge a handling fee or license fee, but they paid you to design them, so probably don't expect you to question it.omahadesigns
- I'd hand the files off.stoplying
- Better to be "big" about it in hopes of maintaining a relationship. Also give them enough rope to hang themselves.ETM
- Interesting. They feel they own the native files even though all they technically paid for was the print files.monospaced
- Outline everything, save, send. "Good luck!"noneck
- Do you have a contract? They paid you to make the files, give it to them.freedom
- Contract doesn't specify anything beyond print files, unfortunately. If they have the files then anyone can make edits and I wouldn't be paid.monospaced
- Who said you have the right to that file forever? Ever designed a template for someone?bainbridge
- What'd you end up doing.bklyndroobeki
- Copyrights state that the original working files are owned by those who create them. Usually I only sell the final product. Templates are obv different.monospaced
- I ended up sending him the files, and now we're woriing up a contract to outline an actual set of templates for them.monospaced
- Good on you, so more work...bklyndroobeki
- Yeah, we all knew (inc. you) that you owned them, a good reminder to add this into my contracts as well -- although it's something the designer understands.bklyndroobeki
- it's technically out of scope, so bill appropriately if he really wants it and explain he's purchasing the copyright.doesnotexist
- Make sure to use fonts they don't have installed.section_014
- I wanted to doesnotexist, but they simply couldn't accept that it was "out of scope" and I could hear the anxiety. We'll scope out future templates. THanks all!monospaced
- @section_014, totally... all the illustrations are going to be compounded, the fonts I won't just give away, and they can struggle with that.monospaced
- they probably need to buy those font license anyway.bklyndroobeki