Client of the Day

Out of context: Reply #204

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• kona0

  (a few years ago while working for a shite CD)

  We were probably 92% through the entire web project and the client was in for a final review.

  I could tell by the look on the clients face something was up. After about 10 minutes he finally chimes in and says "I dunno... I just don't know. I think the site needs to be Yellow."

  This was insane. Yellow wasn't even remotely a part of their brand and we'd gone through like 5 rounds of revisions already. Before I could open my mouth my CD says "Ok we can add Yellow for you" and the Sr Designer and I looked at each other like What The Flapjacks.

  I ask the client if he could expand on that thought. What parts would he like yellow. Why yellow. After a minute or two it turns out the client didn't want yellow at all... he just thought the site was a little drab and dark. He equated "brightness" with the sun. So on the spot in CSS we turned the very light background white and I see his eyes light up. Problem solved.

  The point being it's not always the client who's an idiot. They sometimes just don't how to properly express themselves in a way we designers understand.

  

  
  

  kona 0Permalink

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  • half of being a designer is learning to translate their needs and crazy talkmonospaced
  • The other half is cocaine.kona
  • Good story. Client talked like a toddler.omahadesigns
  • The client was a toddler. He was starting a Boob Sharing Milk network for infants. Brilliant little kid.kona
  • "What The Flapjacks"
    - this snippet is well worth reading the story me thinks.antimotion
  • clients also can't visualise a solution like we can. Just just sometimes know they aren't happyProjectile

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