Clients are grinding me down...

Out of context: Reply #14

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  • jtb260

    Another good practice is to separate billing form deliverable milestones. Get 30% up front and then bill periodically - once a month is good, and bill based on the amount of the project is complete (don't necessarily have to provide insight into how that is determined, but some will ask and we just tell them it's based on our estimation.)

    Also I'd echo the comments of others about spelling out exactly what the client gets for the money. If you only tell them that 'we'll design a website for $xx,xxx' you're asking to get screwed. Rounds of revisions and how overages are going to be handled.

    Essentially, you should read this: http://www.abookapart.com/produc…

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