Freehand users sue Adobe

Out of context: Reply #13

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  • fooler0

    I haven't used Freehand in about a decade but it was my preferred program at the time but right now I am super pissed off at Adobe.
    I was still using my legal copy of CS4 when we got some CS5 indesign files from a client on Thursday. Of course I couldn't open them (if there is a work around please let me know) so I decided it was about time to LEGALLY upgrade. After dropping the $399 and downloading I went to put in our old SS # but couldn't find our install discs. WTF! I just saw them a few weeks ago in the storage closet but someone must have "borrowed them". I thought that was OK since I had all my SS written down in a spreadsheet. Well those numbers didn't work so I called the customer service #. After being on hold for an hour I had to listen to someone who barley spoke english (thanks outsourcing) tell me I needed to buy the full $1800 version even though they have our company on record but its registered to a designer that no longer works for us. Now I have to jump through some hoops to get a refund and repurchase since they wont tell me our SS #'s. I wasted almost a full day of billable time trying to sort this out and they wonder why people would rather pirate software.

    • that's bullshit. ring back and pretend you are that guy.Amicus
    • IDK his adobe user name and password, they even said we have every number but 4 digits. those 4 digits are going to cost me $1400?fooler
    • ljust steal it, fuck emanimatedgif

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