vendor fell thru.
Out of context: Reply #5
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- capn_ron0
Tough situation. If you really feel for the guy you can give him one more chance on something that may not be as time sensitive or as important. Then let him gain your vendor trust back.
Usually this would just be considered bad business, but if you know the guy and want to try to help, then try to help.
I had a similar situation with a sign company. I gave them 4 weeks to produce something for me and kept calling to make sure all was good with it. finally the last week I call to make sure it will be ready and he says he totally forgot and can't get it done in time.
I found a vendor who could and they get most of my business now. You also have to think about the company getting you out of a pinch. They worked and did everything you needed to meet the deadline, so you want to give them more business as well.