define "finished" ....

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• airey0

  surely a list of projected milestones and deliverables would answer it. lay out the key dates / timeframes and what will be delivered at those marker points, then reiterate to the client when they are reached. a final 'live' date applied and final invoice sent. anything beyond the scope of agreed content/work can be addressed as either delivered by then or give a 2nd delivery date.

  i know i keep fucking this up but on projects i've done this it worked really well. it defined to the client exactly what to expect and what they get or don't for the spend.

  the real issue is expectations, yours and the clients. they usually don't equal to the same thing so the paperwork has to stipulate what these are.

  airey 0Permalink

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