Firing The Client

Out of context: Reply #3

  • Started
  • Last post
  • 14 Responses
  • noneck0

    When you call and fire them, be prepared for their attitude to change. Expect some surprise, "Really? I thought things were going really well. I had no idea you were unhappy. Is there anything I can change?"

    Your client sounds like a dick, so it probably won't go down exactly like that, but I've seen it happen. Suddenly they want to be your best client EVAR, oh gosh what can I do to keep you. Have a response to this scenario ready. Either a stop-being-a-controlling-prick-a... response, or a no-really-you'll-be-much-happier... response. Your choice.

    Either way, good luck.

View thread