Complaint Letter

Out of context: Reply #9

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  • gramme0

    Earlier this year, my wife and I flew to Costa Rica for a vacation. I brought my boards with me and got charged on the way back for all four of them, when I only got charged one oversized fee to get out of the U.S. Previously, when we got to Costa Rica they had lost our luggage, so we were out of luck for 36 hours.

    We contested it for 8 months before getting a cold, impersonal letter basically telling us that we had no recourse, and to kindly bugger off. Oh, and thank you for flying with Delta, we look forward to serving you again.

    Assholes.

    gramme 0Permalink
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    • best. vacation. everCALLES
    • It cost us more to fly my surfboards round trip than to fly ourselves. Insane.gramme
    • Oh and they cancelled our flight from STL to ATL, basically told us we had to find our own flight in order to get to Costa Rica.gramme
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